Answers to the questions we're asked most about buying, choosing and receiving a shipping container. Can't find what you're after? Get in touch and we'll help directly.
We stock containers from 6ft to 45ft, including standard and High Cube (extra-height) versions, plus portable cabins, site buildings, refrigerated units and accessories, plus a range of modified options such as open-side, roller shutter door and container garage or workshop conversions. You can browse everything currently in stock in our shop.
A High Cube container has around 300mm (roughly 1ft) of extra internal height compared with a standard container of the same length and width — useful if you need more headroom for storage, a workshop conversion, or stacking items inside.
Yes. Alongside standard containers we stock units with roller shutter doors, side-opening/open-side doors and window openings already fitted, plus container garage and workshop conversions. If you need something specific that isn't currently listed, get in touch and we'll let you know what we can source.
Yes — tell us what you'll be using it for, roughly how much space you need, and what access your site has, and we can talk you through the options. See our Container Buyer's Guide, or use our Request a Quote form.
A new container has never been used to ship cargo and comes straight from the manufacturer.
A one-trip container is a new-build container that has made a single loaded international shipping voyage before being sold. It's the same specification as a factory-new unit, but may show very light cosmetic marks from that one journey — structurally and functionally it's treated as new.
Used containers have previously been in service and may show cosmetic wear such as surface rust, dents or scuffed paint consistent with their age. Unless a listing says otherwise, our used containers are graded wind and watertight (WWT) — sound and sealed against the weather, even if not cosmetically perfect.
Yes — containers are checked for condition before dispatch, and the condition described on each product page reflects that check.
We deliver to every Australian state and territory, including Tasmania. The standard delivery rate is set by state and covers one container or cabin delivered to one accessible site (A$299 QLD, A$499 NSW, A$549 ACT, A$599 VIC, A$649 SA, A$899 TAS, A$1,099 NT, A$1,299 WA), shown at checkout before you pay. If your order includes more than one container or cabin, or the site is remote or needs special access equipment, extra haulage may apply. We confirm the exact amount in writing before dispatch, and if you don’t accept it you can cancel for a full refund. We're unable to deliver to offshore islands — see our Shipping Policy for full details.
Orders are normally processed within 1–3 business days after payment, then transit typically takes 4–10 business days (5–14 business days for TAS, NT, WA and remote areas). Exact timing depends on your location, container availability and carrier schedules — see our Shipping Policy for the full breakdown.
Containers are delivered by specialist haulage using a crane-offload (hiab) or a tilting chassis, depending on the vehicle and your site. You don't need your own lifting equipment, but your site does need suitable access and firm, level ground for unloading — see our Delivery & Site Access page for exactly what to check before you order.
The driver won't attempt an unsafe or inaccessible delivery. If a delivery can't be completed because of access or ground conditions, it will be rearranged and a $150 redelivery fee applies for the second attempt — so it's worth checking access carefully beforehand. Full detail is in our Shipping Policy.
Payment is by direct bank transfer (EFT) in Australian dollars. After you order, we email a tax invoice with our bank details; we don't take cards, PayPal or cash at the moment. See our Payment Policy for full details.
Yes — all prices are in Australian dollars and include 10% GST. Nothing is added on top at checkout, and every order comes with a tax invoice showing our ABN.
Yes — we offer a 30-day voluntary return window. We refund the container price and the original delivery charge; you cover the $460 specialist collection cost (a transport charge, not a restocking fee — we don't charge a restocking fee at all). If you cancel after paying but before dispatch, you get a full refund including delivery. Full terms are in our Return and Refund Policy.
Report visible damage or a wrong container within 24 hours of delivery, with photos. If a fault only shows up later, contact us as soon as you notice it. Where we're responsible — a fault, damage that occurred before delivery, or the wrong container being supplied — we'll arrange a repair, replacement or refund at our cost, and you won't be charged the return collection fee. See our Return and Refund Policy for the full process.
Yes, we supply both individual and business customers. If you need a specific invoicing arrangement, contact us before placing your order and we'll confirm what we can accommodate.
Call the yard, send a message, or request a quote and we'll come back to you directly.